Shirley Trousil Frenkel
Deputy Director and Director of Professional Services
October 7th changed our reality, leaving nothing as it once was. Since then, we have faced daily challenges of anxiety, loss, deep emotional struggles, and overwhelming stress.
The challenge of day-to-day management is particularly significant for managers of programs for toddlers, children, and individuals with disabilities. Establishing a routine within a nurturing and supportive environment is a central task for these populations and an integral part of our mission.
The challenges of leading a team, advancing rehabilitation processes, supporting families and service recipients, and continuously preparing for emergencies have all become significantly more demanding in light of the current situation.
In collaboration with the NATAL organization, we created a resilience workshop to equip our managers with practical tools that foster resilience within their programs and enable a return to routine amidst immense pain.
Today, we held the workshop’s final session, which included group meetings in various forums. These meetings provided our staff and managers with resources to enhance optimal functioning, even during crises.
The concluding session was one of two meetings for program managers, offering tools for resilience and personal growth.
We believe we can deliver the highest service to our clients. We must adapt the skills of our key personnel to an exceptionally complex and challenging reality.
The session fostered connection, sharing, learning, insight, and, most importantly—a sense of belonging to a professional and dedicated group that continues to steer the ship even in the storm.
I am proud of the managers of Chimes Israel.
